2017

ConnectionPoint has moved!

January 24, 2017

Come visit us in our new location in Arts 258. We are open Monday to Friday from 8 am to 4:30 pm, and we look forward to assisting you with your human resources, finance and research administration needs. Learn more about available services and how to contact ConnectionPoint.

2016

Knowledge Base has the answers

December 13, 2016

Looking for information on your benefits? Not sure how to buy something following university policies? Knowledge Base, used like Google, is a self-serve tool in the PAWS ConnectionPoint channel that allows you to search for information on university guidelines, processes and policies. Recently, several new articles and commonly used forms have been added to Knowledge Base. Take a minute and check it out!

Volunteers needed for ConnectionPoint training simulation

November 15, 2016

In early December, ConnectionPoint will launch additional services. Want a chance to be one of the first to test out these services and help ensure the team is ready to go? Sign up to be a role player to call into ConnectionPoint and simulate scripted scenarios. One-hour sessions are available from Nov. 28–Dec. 1. Visit connectionpoint.usask.ca for more info.

ConnectionPoint lunch and learn sessions

October 18, 2016

Are you curious about ConnectionPoint? Would you like to learn more about what ConnectionPoint can do for you? If you have questions about the administrative services offered by ConnectionPoint, register now for upcoming lunch and learn sessions. Light snacks and refreshments will be provided; please bring your own lunch. For more information, visit the ConnectionPoint website.

Need assistance with your travel and expense request?

September 20, 2016

ConnectionPoint can assist you with the tasks that frustrate many of us – travel expenses, reimbursement, institutional approvals for research and more. ConnectionPoint can be accessed online, through PAWS, by calling 306-966-2000, email connectionpoint@usask.ca or visit them in person, Rm. A120 in Health Science Building. Visit the ConnectionPoint website for more information.

ConnectionPoint to launch Aug. 29 with travel and expense service

August 23, 2016

ConnectionPoint, a one-stop administrative service centre for the U of S community, will offer assistance with travel and expenses, and general questions beginning Aug. 29. To learn more about the services offered and how to access them, visit servicedesign.usask.ca. More information will be posted, Aug. 29.

New ConnectionPoint leadership team

August 9, 2016

In preparation for launch in late August, new leadership for ConnectionPoint has been announced. Troy Linsley (services) Jae-Anne Peace (operations) and Rachel Heidecker (support) will lead ConnectionPoint in providing high-quality and efficient service to faculty, staff and students. Learn more about ConnectionPoint.

ConnectionPoint to launch this summer

June 14, 2016

This summer, as part of the work being undertaken in service design and delivery, the university will launch ConnectionPoint, a one-stop service centre providing the administrative services you need, when you need them. The first services to be offered will be assistance with travel and expenses, and administrative support for researchers. More information and a specific launch date will be available in July.

To support the offering of these services to faculty and staff, positions will be posted in the coming weeks. Please watch jobs.usask.ca to learn more about the opportunities available.

Service design and delivery progress

April 4, 2016

In the two years since it began, the service design and delivery process has been looking at areas where the university can provide better service, and better value to faculty, staff and students. Read more about the work being done on this important initiative. For more information, visit the service design and delivery website.

2015

Service design and delivery update

June 30, 2015

"Service design and delivery is not about eliminating jobs or even cost cutting—the goal is to provide better service to the campus community.” - Daphne Taras, Dean of the Edwards School of Business

It has taken several months to collect and analyze data including the staff work inventory survey and focus groups with faculty. In addition to regular check-ins with the deans executive, the functional leaders and a reality check group, the work team has also had discussions with faculty and staff on how they would organize to improve services. A couple of key findings are that generally, faculty and staff would like to see improvement and standardization of processes, and that many colleges are implementing best practices that could be shared. Based on the team's analysis, a model is being designed to not only improve services, but also to support staff career development and progression. Based on this work, the team is now in discussions about implementation. Updates and next steps will be reported in future issues of the YOU|Sask newsletter. Questions should be referred to your supervisor or to any member of the work or executive teams:

Wade Epp, Human Resources
Brad Steeves, Health Sciences
Sharon Scott, Communications
Jan Baxter-Jones, Financial Services Division
Janelle Hutchinson, Office of the VP Finance and Resources
Kate Breen, Scott Madden Consulting